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Being in financial difficulty can be stressful but there are ways to improve your financial situation

We understand everyone’s circumstances are different and people can experience difficulty with their financial commitments for a number of reasons. From the feedback we've received from customers, just by calling us and talking through the situation can take a weight off their shoulders. Due to Financial Conduct Authority (FCA) regulations, we can’t give you financial advice about how to manage your credit but we're here to help you create an affordable and sustainable solution.

Financial support for you

If you are struggling to manage multiple creditor payments, or you would like some advice about managing your finances, you may want to contact one of the organisations below. They will be able to offer you sympathetic, helpful and free advice. We would also recommend you contact us as well, as we have many options that may be able to help you.

Other financial support

Money Saving Expert provides a range of advice and offers to help save you money.
Uswitch provides comparisons for utilities, broadband, TV, finance and insurance products.
Entitled to and Turn2us can help you to understand if you are receiving all of the benefits you are entitled to. You can use their free benefits calculator online.
Gingerbread provides expert advice, practical support and campaign for single parents.
Business Debtline is charity who provides a free debt advice service for the self-employed and small businesses in England, Wales and Scotland.

Personal support for you

Mind offers free and confidential mental health information and advice.
Samaritans provide support; they are available to talk to you any time you like, in your own way, and off the record about whatever’s worrying you.
NHS choices offers help and support for coping with addiction, bereavement and a range of other areas of personal support.
Relate offers counselling and support services for couples, families and young people.

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